fresh thoughts

Tuesday, July 17, 2007

How to build trust--smartly

Who can you trust, and how do you know? This was the topic of my first series of articles for the SV Project Management website earlier this year.

And the next question--once you've decided to move forward, how do you make trust work? If I simply say"I trust you," without doing the appropriate work to understand what that means to both of us, then the road ahead will be rocky. It doesn't have to be.

Day 1: What sinks many trust relationships?

Day 2: Are we even hearing each other?

Day 3: What makes it tough to drive clarity, and what can I do about it?

Day 4: Points of conflict are great opportunities--do you know how to leverage them?

Day 5: A summary of the week.

In future I plan to say more about this topic. If there are specific issues you'd like to hear about, please let me know.

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